3/5 week turn around
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FAQ

Are your items handmade? 

Yes! Everything you see, is handmade by me, or a seamstress that I work closely with, right here in the USA!

How long will it take to receive my order?

Order turn around depends on the volume of orders per each 'drop' This is one of two turn around times (which will be posted at the top left home screen at your time of purchase!) 2/3 weeks, or 3/6 weeks! 

Turn around time for customs will be discussed at the time of placing the custom order.

Speaking of custom orders, I saw this adorable custom dress on your IG! Can I get one?

I am open for two custom orders per month! Feel free to email me at helloRhoen@gmail.com to reserve a spot!

What size do I need?

Sizing info or charts for each item, can be found within the listing! I am human, so sometimes I forget to upload them with the listing, if you notice your chart is missing, just shoot me a message or email and I'd be happy to send it to you- and update my listing! Feel free to ask our VIP group for sizing recommendations as well!

Shipping problems?

Shipping is separate from turn around time, all packages with first class shipping selected at checkout should take 3-5 days depending on the USPS. There is an option for Priority and Insured shipping at checkout! This should take 2-3 days, depending on the USPS! Please contact me immediately if there is an issue with a package for appropriate arrangements.

Can you rush my order?

I understand that time gets away from us, so yes. As long as my schedule is permitting, I would be happy to rush process and ship your item for an appropriate rush fee.

Cancellation policy

In the event that you need to cancel an order, it will be cancelled and refunded, as long as the item(s) have not been cut and started. If you need to cancel an item that has been started, there will be a 15% 'restocking' fee.